1. General Shipping Information
- Order Processing: Orders are processed once payment is confirmed. Processing times vary by seller and product availability, and will be communicated upon order confirmation. Please note that order processing times may not include weekends or holidays.
- Shipping Locations: Formel Corporate facilitates deliveries both domestically and internationally. Availability of shipping options may vary based on the seller’s location and the destination country’s regulations.
2. Shipping Methods and Delivery Times
- Shipping Methods: Formel Corporate offers various shipping options, including standard, expedited, and freight shipping for large orders. Buyers may select their preferred shipping method at checkout.
- Estimated Delivery Times: Delivery times depend on the chosen shipping method, destination, and any potential customs or regulatory requirements. Sellers will provide estimated delivery dates, though these are subject to change due to factors beyond our control (e.g., customs delays, weather conditions).
- Tracking Information: Once an order is shipped, tracking details will be provided (if available) to monitor the shipment’s progress. Not all shipping options include tracking.
3. Shipping Fees
- Calculation of Fees: Shipping fees are calculated based on the weight, dimensions, destination, and chosen shipping method. Buyers are responsible for paying any applicable shipping costs at checkout.
- Customs Duties and Taxes: For international shipments, buyers may be responsible for any customs duties, taxes, or import fees imposed by the destination country. These fees are typically due upon delivery and are not included in Formel Corporate’s shipping charges.
4. Delivery and Acceptance
- Delivery Address: It is the buyer’s responsibility to provide accurate shipping information. Orders delivered to incorrect addresses due to buyer error may incur additional charges for redelivery.
- Acceptance of Delivery: Upon delivery, it is recommended that buyers inspect the shipment for any visible signs of damage or discrepancy. If issues are identified, please notify the seller and Formel Corporate support within 2 days of receiving the order.
- Undeliverable Packages: If a package is undeliverable due to an incorrect address, failed delivery attempts, or refusal by the recipient, the order may be returned to the seller. Additional shipping fees may apply for reshipping the item.
5. Damaged or Missing Items
- Damaged Items: If you receive a damaged item, please contact Formel Corporate support and the seller within 2 days, providing photos and details of the damage. The seller may arrange for a replacement or refund, subject to their policy.
- Missing Items: If an order arrives incomplete, please notify the seller and Formel Corporate support promptly. We will work to investigate and resolve the issue.
6. Delays in Delivery
While we strive to ensure timely delivery, certain circumstances may cause delays, such as customs processing, natural disasters, or carrier delays. Formel Corporate is not liable for delays due to factors outside our control. We recommend tracking your shipment and contacting customer support if your order is delayed beyond the estimated timeframe.
7. Cancellations and Changes
- Order Modifications: Once an order is placed, modifications may not be possible. Please review your order carefully before confirming. For assistance, contact Formel Corporate support as soon as possible.
- Order Cancellations: Orders may be canceled prior to shipping. Cancellation requests after an order has shipped are subject to the seller’s return policy and may incur return shipping costs.
8. Contact Us
If you have questions or concerns about our Shipping and Delivery Policy, please contact us at:
Email: support@formel.in
Phone: +919558359522