Welcome to Formel.in! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please refrain from using Formel.in.
1. Introduction
Formel.in is operated by Formel Corporate (“we,” “us,” “our”) to provide premium office wear for corporate customers. By accessing our site, you confirm that you are at least 18 years old or have parental/guardian permission to use our platform.
2. Account Registration
- Creating an Account: To make a purchase, you may need to create an account. You are responsible for providing accurate information and keeping your login details secure.
- Account Responsibility: You are responsible for all activities under your account. Please notify us immediately if you suspect unauthorized use of your account.
3. Product Information
- Product Descriptions: We strive to ensure the accuracy of our product descriptions, images, and specifications. However, we do not warrant that product details are error-free, complete, or current. If a product purchased does not match the description, your sole remedy is to return it in unused condition for a refund.
- Pricing: Prices are displayed in INR and include applicable taxes, unless stated otherwise. We reserve the right to modify prices without prior notice.
4. Orders and Payments
- Order Acceptance: All orders are subject to acceptance by Formel.in. We may cancel or refuse orders at our discretion, such as in cases of pricing errors, stock unavailability, or suspected fraud.
- Payment Methods: We accept various payment options, including credit cards, debit cards, and net banking. By providing payment information, you authorize us to process payment.
- Order Confirmation: Upon successful payment, you will receive an email confirmation with your order details.
5. Shipping and Delivery
- Shipping Costs and Delivery Times: Shipping fees and delivery times depend on the chosen shipping method and destination. Estimated delivery times are provided during checkout.
- Customs and Duties: For international orders, customers may be responsible for additional customs duties and taxes. Formel.in is not responsible for these charges.
- Delivery Issues: If an order is undeliverable due to incorrect information or refusal, it may be returned, and additional shipping fees may apply.
6. Returns and Refunds
- Return Eligibility: Returns may be accepted within 15 days of delivery for unused items in their original packaging. Certain items may not be eligible for returns (e.g., items marked “Final Sale”).
- Refunds: Approved returns will be processed within 7-15 working days, and refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to a defect or error on our part.
- Exchange Policy: Exchanges may be offered based on stock availability. Contact our customer support team for assistance.
7. Intellectual Property
All content on Formel.in, including images, designs, logos, and text, is owned by or licensed to Formel Corporate and is protected by intellectual property laws. Unauthorized use of our intellectual property is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Formel.in is not liable for any indirect, incidental, or consequential damages arising from your use of the site, even if we have been advised of the possibility of such damages. Our liability shall be limited to the amount you paid, if any, for products purchased through the site.
9. Privacy Policy
Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information.
10. Modification of Terms
Formel.in reserves the right to modify these Terms at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of any changes.
11. Governing Law
These Terms and Conditions are governed by the laws of Mumbai Jurisdictions without regard to conflict of law principles. Any disputes shall be resolved in the courts of Mumbai Jurisdictions.
12. Contact Us
If you have questions or need further clarification regarding these Terms, please contact us at:
Email: support@formel.in
Phone: +919558359522